Soso66 Responsible Gaming – Control Your Limits & Play Safe

Soso66 believes that online entertainment should remain fun, controlled and safe. We provide a wide range of self-control tools and support resources so every player can enjoy a healthy and responsible gaming experience.

Secure Platform Self-Control Tools 18+ Only Session Time Limit

Important Reminder: Gambling is entertainment, not a way to generate income. Please set your limits, play within your means, and seek help if you feel you are losing control.

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We prioritise player well-being above business profit.
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Self-Control Tools

Six Ways soso66 Helping You Play Smart

Every tool we provide is designed specifically to keep your gaming experience in control and enjoyable without pressure.

Daily & Monthly Deposit Limit

Set your daily, weekly or monthly deposit limit directly through your account settings. Once a limit is set, our system will automatically block any deposit that exceeds that amount until the limit period expires.

Maximum Loss Limit

Don't let a bad day get worse. Set a maximum loss amount you are willing to accept within a given period. Once the limit is reached, your gaming session will be automatically paused.

Session Time Limit

Set the maximum play time per session. The soso66 platform will alert you when you are close to reaching the time limit, and will automatically end the session once your set limit is reached.

Temporary Break

Need a short break? Use the self-pause feature to suspend your account activity for 24 hours, 7 days, 30 days or up to 6 months. During the pause period, you will not be able to log in or make any deposits.

Permanent Self-Exclusion

If you feel that gambling has become a serious problem, you may apply for permanent self-exclusion. Your account will be fully closed and you will not be permitted to open a new account. This is our commitment to your well-being.

Support & Counselling 24/7

The soso66 support team is available to assist you 24 hours a day, 7 days a week. Whether you need guidance on self-control tools or simply want to talk through your concerns, we are here to help without any judgment.


1What Is Responsible Gaming?

Responsible gaming means enjoying online gambling as a form of entertainment only — with full awareness of the risks involved, and with clear control over the time and money spent. It is not just a slogan; for soso66, it is at the core of how we operate.

Many players enjoy Slots, Live Casino or other games on soso66 as a relaxing and fun form of entertainment, much like watching a movie or dining out. As long as you play with disposable funds, within the limits you have set, and do not use gambling as a way to solve financial problems — you are on the right track.

Problems arise when these boundaries begin to blur. soso66 understands this and has invested in the systems and human resources needed to help you maintain that control.

Core Principles: Gambling should be enjoyable. When it starts to feel like stress, an obligation or a necessity, that is the time to pause and reassess.

2Self-Control Tools at soso66

Soso66 provides a complete set of self-control tools accessible directly through your account settings. These tools are designed to empower you — not to make the platform harder to use, but to ensure you always remain in control.

Deposit Limit

Control How Much You Deposit

Set a daily, weekly or monthly deposit limit. Changes to increase a limit require a 48-hour waiting period as an added layer of protection.

Loss Limit

Set Your Loss Limit

Set the maximum amount you can lose within a given period. Once the limit is reached, our system automatically ends your gaming session.

Time Limit

Don't Let Time Slip Away Unnoticed

Set a play time duration and receive periodic reminders. The platform will notify you when your session is approaching the limit you have set.

Self-Exclusion Break

Take a Break When Needed

Activate a self-exclusion break from 1 day to 6 months. During this period, your account will be inactive and no transactions can be made.

Permanent Self-Exclusion: If you decide to stop completely, contact our support team to request permanent self-exclusion. This decision cannot be reversed and your account will be permanently closed.

3Warning Signs to Watch Out For

Gambling problems rarely appear suddenly. They typically develop gradually, and often the person involved is the last to notice. Here are some warning signs you should take seriously:

Gambling with money that should be used for basic needs such as rent, food, or bills
Frequently chasing losses — playing more to "break even"
Lying to family or friends about gambling activity or the amount of money spent
Feeling anxious, irritable or stressed when unable to play
Neglecting work, family or social responsibilities due to gambling
Borrowing money or selling possessions to fund gambling activity
Constantly thinking about gambling — planning the next session, thinking about how to get more money
Tried to stop or cut back on gambling but was unsuccessful

If you identify one or more of the above signs in yourself, don't delay — use soso66's self-control tools or contact our support team today.

4How to Set Limits on Your soso66 Account

Setting limits on soso66 is simple and can be done in just a few steps. Here's a quick guide:

1
Login to Your Account

Access your soso66 account via the Login button at the top of the page.

2
Go to Account Settings

Click on your profile icon and select "Account Settings" from the dropdown menu.

3
Select "Responsible Gaming"

Find the "Responsible Gaming" or "Self-Control" section in your settings menu.

4
Set Limits as Needed

Choose the type of limit you wish to set — deposit, loss, play time or self-exclusion — and enter the appropriate value.

5
Confirm and Save

Click "Confirm" to confirm your limit settings. Limits will take effect immediately or according to the specified period.

Lowering your limit takes effect immediately. However, increasing a limit requires a mandatory 48-hour waiting period to ensure your decision is well considered.

5Minor Protection

Soso66 is a platform exclusively for individuals aged 18 years and above. We take this responsibility seriously and enforce strict age verification procedures during registration. Any account suspected of belonging to an underage individual will be suspended immediately until satisfactory age verification is completed.

If you are a parent or guardian concerned about your child's access to online gambling platforms, we recommend using the following parental control software:

  • Net Nanny — Parental control software that can block access to gambling sites
  • Cyber Patrol — Comprehensive content filtering for all devices
  • Parental Control Settings on iOS and Android devices — available for free on all modern devices

Please contact the soso66 support team if you suspect that a minor has registered or is using our platform. We will take immediate and thorough action.

6Where to Get Help

Asking for help is a sign of courage, not weakness. If you or someone you know is facing a gambling problem, there are support resources available to reach out to:

  • soso66 Support Team: Contact us 24/7 via Live Chat on the platform. We will help you activate self-control tools or process your self-exclusion request.
  • Malaysia Problem Gambling Helpline: Free counselling services are available for those who need professional support.
  • Family Counsellor: Gambling problems also affect families. Family counselling sessions can help all parties involved in the recovery process.

Email our responsible gaming team: [email protected]. We are committed to responding to all player well-being enquiries within 24 hours.

FAQ – Responsible Gaming

Log in to your account, go to Account Settings, and find the "Responsible Gaming" section. There you can set daily, weekly, or monthly deposit limits. Limits take effect immediately upon confirmation. To increase a limit, a 48-hour waiting period applies as an additional safety measure.

A self-exclusion break is temporary — you can choose a period from 1 day to 6 months, and your account will be reactivated once the period ends. Permanent self-exclusion is final; your account will be fully closed and you will not be permitted to register again. A permanent self-exclusion decision cannot be reversed once processed.

For your security and privacy, only the account holder may change their own account settings. However, if you need assistance with this process, the soso66 support team can guide you step by step via Live Chat 24/7.

Your account balance is safe and remains in your account throughout the break period. You will not be able to access, use, or withdraw those funds while the break is active. Once the break period ends and you log back in, your balance will remain exactly as it was.

Yes. In addition to the self-control tools available in your account, the soso66 support team can share proven self-assessment forms to help you evaluate your gambling patterns objectively. Contact us via Live Chat or email [email protected] for more information.

Play Safe, Win With Joy

Soso66 is more than just a gaming platform — we are your playing partner who puts your well-being first. Register now and enjoy a responsible, safe and fun entertainment experience.

Flexible Deposit Limit
Take a Break Anytime
24/7 Support
18+ Only
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